Shipping Policy

Proflix+ Shipping Information

Thank you for choosing Proflix+! We are committed to delivering your projectors and accessories quickly and efficiently. Below is everything you need to know about our shipping process.


How Long Will It Take to Dispatch My Order?

We strive to process and dispatch all orders within 1-3 business days. Orders placed by 3:00 PM AEDT are typically dispatched the next business day. We work diligently to ensure your order is prepared for the fastest possible delivery.


Shipping Costs

  • Standard Shipping: Always free for all orders, no matter where you are.
  • Express Shipping: Available for a flat rate of $14.95 (standard processing time still applies).

Delivery Times and Expectations

Delivery times vary depending on your location:

  • Australia (Metro Areas): Standard delivery typically takes 3 to 7 business days.
  • Rural Areas, WA, and QLD: Delivery may take longer, especially in rural or remote areas.
  • International Shipping: We offer free worldwide shipping, with estimated delivery times of 4-8 business days.

Please note that the 1-4 business day processing period is separate from the transit time. Delivery times listed above refer to the transit time after dispatch.


Tracking Your Order

Once your order is dispatched, you will receive a tracking link via email. Please allow up to 48 hours for the tracking information to populate and update. If your tracking link isn’t working, contact us at info@proflix.com.au for assistance.


Where Do We Ship From?

We ship from multiple warehouses, including our primary location in Melbourne, Australia. During busy periods, orders may be shipped directly from our Asia-based manufacturer to ensure efficient processing and timely delivery. Regardless of the location, all orders are dispatched within the same processing period.


Shipping Partners and Services

We work with a range of trusted couriers, including Australia Post, Aramex, Fast Horse, and others, to deliver your order safely and efficiently. Our partnerships with multiple couriers enable us to provide flexible and reliable shipping options.


Important Delivery Note

While we strive to meet estimated delivery times, external factors—such as high order volumes, customs procedures, or weather disruptions—may impact delivery schedules. These are beyond our control, and we appreciate your understanding should any delays occur.


No Import Fees

Proflix+ covers all shipping costs, including import fees for international orders. However, customers should be aware of any local customs regulations that may apply.


Thank You for Choosing Proflix+

We’re honored to be your choice for projectors and accessories and are committed to providing a seamless shipping experience. If you have any questions or need assistance, please contact us at info@proflix.com.au.

Please note that all delivery times are estimates and cannot be guaranteed by couriers. On rare occasions, delays may occur due to factors beyond our control.